We welcome you to MADRID TRAVEL PRIVATE TOURS and invite you to read our PRIVACITY POLICY

1. Identity of the responsible of your data treatment 




Address: C/ Hermanos Ruiz, 7, 28007-MADRID

e-mail address:

For the purposes of the GDPR and the LOPD-gdd, the sending or sending by the User of personal data (data relating to identified or identifiable persons) through the website and subsequent processing by us, will be considered as data processing activity. The personal data processed in MADRID TRAVEL PRIVATE TOURS comes from the different forms existing on the website (in this case, the contact form).

MADRID TRAVEL PRIVATE TOURS guarantees the User that it will implement the appropriate technical and organizational security measures for the processing of such data, in order to ensure the privacy of the information.

Purpose of treatment and legitimation

For what purpose will we process your data?

 In MADRID TRAVEL PRIVATE TOURS, we process the data collected through the different forms of the website in order to:

Management, study, and resolution of queries regarding: the information included on the website and/or about our services; data processing, legal texts, complaints, as well as any other issues.

 The data provided will be located on the servers managed by HOSTALIA S.L.U. hosting service provider of MADRID TRAVEL PRIVATE TOURS, which will be considered as processor. The servers are located on European territory and the company that manages them offers sufficient guarantees to apply the security measures required by the data protection regulations for the processing of personal data.

The data subject shall be solely responsible for the completion of the forms with false, inaccurate, incomplete, or outdated data, exonerating MADRID TRAVEL PRIVATE TOURS of any responsibility in this regard. Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided and undertake to keep them duly updated.

2.2. What is the basis that legitimizes us for the processing of your data?

The legal basis for the processing of your data is consent.

The processing of your data is based on your express consent, which you give by providing the data requested through the forms on the website and checking the acceptance box of this privacy policy.

2.3. Will you need to provide us with all your data? What happens if you don’t provide them to us?

Yes, you will need to provide us with all the personal data requested. In the case that you do not provide us with the requested data, we will not be able to properly respond to your request.

2.4. Will we make automated individualized decisions and/or profiling that produce legal effects or significantly affect you in a similar way?


2.5. How long will we process your data?

The personal data provided will be kept as long as its deletion is not requested by the User.


3.1.Will we transfer your data to other companies?

MADRID TRAVEL PRIVATE TOURS will not transfer your data to any third party, except in the cases legally provided.

The User is informed that, for the correct provision of the services (see, web accommodation, support, email marketing, etc.), different service providers contracted by MADRID TRAVEL PRIVATE TOURS (processors) may have access to the personal information necessary to carry out their functions.

These services provided by third parties are necessary for the development of the activity of MADRID TRAVEL PRIVATE TOURS and, at all times, the processing of the data they carry out will be governed by contract linking the manager with respect to MADRID TRAVEL PRIVATE TOURS. Under no circumstances will they use the information for other purposes and treat it in accordance with the guidelines stipulated by MADRID TRAVEL PRIVATE TOURS and the current regulations on data protection.

MADRID TRAVEL PRIVATE TOURS, in its commitment to the privacy and data protection of the User, will choose only service providers that offer sufficient guarantees to apply appropriate technical and organizational measures, so that the processing is in accordance with the applicable legislation on data protection and guarantee the protection of the User’s rights.


4.1. Will your personal data be transferred to third countries or international organizations?



5.1. What rights do you have in relation to the processing of your data?

Any data subject has the right to obtain confirmation as to whether or not MADRID TRAVEL PRIVATE TOURS is processing personal data concerning them.

In addition, as provided for in the GDPR (arts. 15-22) and the LOPD-gdd (arts. 12-18), we inform you that you have the following rights:

  • Access your data: you have the right to access your data to know what personal data we are processing that concerns you.
  • Request the rectification or deletion of your data: In certain circumstances, you have the right to rectify those inaccurate personal data concerning you that are processed by us or even to ask us for its deletion when, among other reasons, the data were no longer necessary for the purposes that were collected.
  • Request the limitation of the processing of your data: In certain circumstances, you have the right to ask us to limit the processing of your data, in which case we inform you that we will only keep them for the exercise or defense of claims as provided for by the GDPR and the LOPD-gdd.
  • To the portability of your data: In certain circumstances, you have the right to receive the personal data that concerns you, and that you have provided us, in a structured, commonly used and mechanically readable format, and to transmit it to another controller.
  • Object to the processing of your data: In certain circumstances and for reasons related to your situation, you will have the right to object to the processing of your data in which case, we would stop processing them except for overriding legitimate reasons, or the exercise or defense of possible claims.

5.2. When will we respond to your request?

We will respond to your requests as soon as possible and, in any case, within one month after the receipt of your request. This period may be extended by another two months if necessary, considering the complexity and number of applications. The controller shall inform the data subject of the extension within the first month of the request.

5.3. Do you have the right to withdraw your consent?

The data subject has the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent prior to withdrawal.

5.4. Where should your rights be addressed for the exercise?

For the exercise of recognized rights, the interested party may contact MADRID TRAVEL PRIVATE TOURS via the email address:

5.5. Do you have the right to claim?

Yes. You, especially where you have not obtained full satisfaction in the exercise of your rights, have the right to lodge a complaint with the national supervisory authority. For this purpose, you should contact the Spanish Data Protection Agency, whose contact details we indicate below:

C/ Jorge Juan, 6 – 28001 Madrid | |

Tel. 901100099 – 912663517


You, as a User, declare to have been informed of the conditions on the protection of personal data, accepting and consenting to the treatment of them by MADRID TRAVEL PRIVATE TOURS, in the form and for the purposes indicated in this privacy policy.


MADRID TRAVEL PRIVATE TOURS expressly reserves the right to modify this privacy policy to adapt it to any legislative, jurisprudence or other developments.


In case the User has any questions about our privacy policy, please   write to

The privacy policy was last updated on 31/03/2021.

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